Support
Need a hand?
The quick answers are below. If none of them fit, email us and we'll sort it.
I've paid but I can't get in
Nine times out of ten the app account is under a different email to the one you paid with. Sign out, then sign in with the email on your payment receipt.
Still stuck? Email us with the email you paid with and we'll move your membership across. You will not be charged again.
I can't find my confirmation email
Check your spam and promotions folders for a message from Stripe or from The Recipe Club. If it's not there, email us and we'll resend it.
How do I cancel
Go to your account and open the billing portal, where you can cancel any time. You keep access until the end of the period you've paid for.
Email hi@therecipeclub.co.uk and we'll come back to you.
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